PRIVACY POLICY
PRIVACY POLICY – LUXSSE
Last updated: 1 June 2026
This Privacy Policy describes how LUXSSE (“we”, “our”, “us”) collects, uses, and protects the personal data of users who visit our website, use our services, make a purchase, or contact us in any way (collectively, the “Services”).
“You” refers to any user of the website or Services, including customers and visitors.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time for legal, technical, or operational reasons.
Any changes will be published on this page with an updated “Last updated” date.
HOW WE COLLECT AND USE YOUR DATA
To provide you with a safe and seamless shopping experience, we collect certain personal data when you use our Services.
We process your data in compliance with applicable laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
PERSONAL DATA WE COLLECT
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Information you provide directly
We may collect the following information:
Full name
Shipping and billing address
Email address and phone number
Payment information (processed securely by certified payment providers)
Communication history with customer support
Some data is required to process your order. Without it, we may not be able to provide certain services.
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Information collected automatically
When you browse our website, we may automatically collect:
IP address and device information
Browser type and operating system
Pages visited and browsing behavior
Time spent on the website
Cookies and similar tracking technologies
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Information from third parties
We may also receive data from:
Shopify (our e-commerce platform provider)
Payment processors
Marketing and analytics partners
HOW WE USE YOUR DATA
We use your personal data to:
Process and fulfill orders
Manage shipping, returns, and customer support
Send order updates and service communications
Improve our website and services
Prevent fraud and ensure security
Send marketing communications (only with your consent)
COOKIES
LUXSSE uses cookies to improve user experience and website performance.
Cookies allow us to:
Remember your preferences
Analyze website traffic
Improve functionality
Personalize marketing and advertising
You can control or disable cookies in your browser settings.
For more information about Shopify cookies:
https://www.shopify.com/legal/cookies
DATA SHARING
We only share your data with:
Service providers (payment, logistics, customer support)
Technical and marketing partners working with LUXSSE
Legal authorities if required by law
We do not sell your personal data to third parties.
DATA SECURITY AND RETENTION
We apply strong security measures to protect your personal data against unauthorized access, loss, or misuse.
Your data is stored only for as long as necessary to:
Fulfill the purposes described in this policy
Comply with legal obligations
YOUR RIGHTS (GDPR)
Under applicable law, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise your rights, contact us at:
support@luxsse.com
We may require identity verification to protect your data.
MINORS
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors.
If you believe a minor has provided us with personal data, please contact us for deletion.
INTERNATIONAL DATA TRANSFERS
Some of our service providers may be located outside the European Union.
In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
CONTACT US
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
Email: support@luxsse.com
LUXSSE is the data controller responsible for your personal data under applicable EU laws.
